Our Service Pledge
Same Day Shipping
If your order is placed before 3pm Pacific Time (Mon. - Fri.), it’s leaving our warehouse same day.
All Items In Stock
If you can add it to cart, you know it’s in stock and ready to go. Our inventory system is real-time protecting you from buying an out of stock item. If we are out of stock on an item we won’t let you buy it.
Our cycling expertise is rarely matched by others. Many say this but we truly feel ours is an unmatched service. If you’ve got questions about our products, we’ve got the answers. Need a considered response? Drop us an email.
Get fast, timely and detailed responses to your emails during business hours. Sometimes they’re near instant.
We take pride in offering you competitive prices. We buy in quantity and pass those savings onto you.
If we lower our price (excluding closeouts) within 14 days of your purchase, we’ll issue a store credit upon request.
Always Brand New
All our products are brand new and top quality. We’ll never, ever sell you a used item, not even a ‘ridden once didn’t like it’ item. All brand new. Always safe. No damaged items. No failures from previous users.
We search the globe to find the highest quality cycling products out there. When we find them, we study them before we even consider putting them on our site. The last thing we want is to put our reputation on the line with a lousy product.
Get a reasonable estimate on how long a tire should last. Looking for durability? Get a higher rated tire. When a tire is race specific see how long it’ll really last. You might be surprised.
Cheek to Cheek
Before you buy a saddle, get the measurements you need to get it done right the first time with Cheek to Cheek.
Stuck between two saddles? Want to see how they compare to your current? Check out Life-Size on all the saddles we sell to see them in your own home before you buy.
We have easy returns, which you can do without having to get on the phone and explain yourself. Just email email@example.com with your order number to get started on the return. See our return policy for full details.
In the military? Thank you for your service. We’d love to offer you our military discount. Ask us how.