Testimonials

The following are unaltered testimonials received by We Keep You Cycling. For customer privacy last names are withheld upon request. To submit a testimonial click here : Submit A Testimonial

Rob,

I appreciate the incredible information and help that you provided when I've needed and assortment of items.  You are absolutely an anomaly in a world of horrible depersonalized service.

Your guidance and patience in talking me through a saddle selection went above and beyond the call of duty.  My experience with We Keep You Cycling was better than actually being in a cycle shop.

If you carry something that I need, I'll definitely purchase it from you.

Ted Kawalerski
New York




Thanks... you guys have great customer service, it’s why I keep coming back

Larry F.




Sirs,

The parts arrived in great shape, packaging was excellent, delivery far exceeded my expectations.
You have a new best customer and I have a new parts store!

Thanks

Charles M.



Second time I've ordered something from these folks, bottle cages previously, tires yesterday.

Called, 2:20p CST (12:20p local time for them) just to verify if I ordered quickly if they could get out same day. Gentleman told me sure and that by 7:40p I should have a FedEx ship notification. Dropped the order and sure enough, at 7:15p I got the FedEx ship notification, with tracking number, and they're in transit. Follow-up e-mails from wekeepyoucycling followed.

They have real real time inventory, so if you can put it in the cart on the site, you can get it. Their selection isn't as extensive as some other retailers but they have good stuff.

Keith H.



Got my saddle today! Thanks for the great customer service!

Take Care,

Don S.



As usual, your customer service is awesome.

Alain P.



I can't tell you how much I appreciate your thorough response. You really have me thinking differently now than I was when I first started my saddle search. I was leaning heavily toward the Fizik Antares but I believe you have enlightened me to other options. My problem is about 75% sit bones and 25% crotch area. I am VERY intrigued by the funky design of the SMP. Cost is not an issue for me because the seat is a critical part of my set up. I am 5'10" and weigh close to 200 lbs (I spend a lot of time at the gym also, alternating between weights and cycling every other day).

As I spend more time analyzing the SMP vs the Selle Prolink the only thing I notice is that the Prolink has a flatter sit area than the SMP. Can you tell me what factor that should play in my decision process? I think one of the problems I am having with my current Bontrager saddle is that the curved shape actually pushes my sit bones apart and causes discomfort. I want to try the SMP but the curved shape has me a little intimidated.

Thanks again,

Craig K.



Thanks again.....btw, I did already buy another set of tires (from you guys) while this was being settled. I like your quick shipping and your service has been professional and prompt thru this experience.....consequently, you guys are at the top of my list to buy needed items.

Kelly B.



I just wanted to thank you for the great service I received on a new saddle I ordered a while back ,placed order on Mon and it was here on Tues as this was my first order with you I was definitely impressed you guy's have definitely got it figured out... Thanks again Jeff in Napa


I really do appreciate your responsiveness to my inquiry as much as I appreciated the way we did business when I bought the seat post. We Keep You Cycling is an example of exceptional customer service!

Bennett G.